“ON-LINE PROCESSING IS THE KEY TO BETTER SERVICES”

The Municipal Commissioner, Greater Visakhapatnam Municipal Corporation Mr.Satyanarayana, IAS while addressing employees of DCI in connection with valedictory function of Vigilance Awareness Week-2013. ( L To R) Shri.S.Vasudeva Rao,CVO,DCI and Capt.D.K.Mohanty,CMD,DCI also seen in the picture.

The Municipal Commissioner, Greater Visakhapatnam Municipal Corporation Mr.Satyanarayana, IAS releasing "Alert"  vigilance Journal as part of valedictory function of Vigilance Awareness Week-2013 ( L) Shri.S.Vasudeva Rao,CVO,DCI and (R) Capt.D.K.Mohanty,CMD,DCI also seen in the picture.

“ON-LINE PROCESSING IS THE KEY TO BETTER SERVICES”

  Visakhapatnam,November 1: The Municipal Commissioner, Greater Visakhapatnam Municipal Corporation Mr.Satyanarayana, IAS while addressing employees of DCI in connection with valedictory function of Vigilance Awareness Week-2013 has called for introduction of more number of on-line public services to the citizens.  This, he said, would eliminate unnecessary human interface in many transactions like issue of various certificates and clearances and save citizens from inconveniences. He felt that the concept of ‘Single Window Scheme’ already introduced can be widened further for the benefit of industrialists and businessmen.  Systems and mechanisms have to be evolved for minimizing discretion to public servants in routine matters and provide for level playing field for all.  The quality of public service can be further improved by simplification of processes and insistence on proper discharge of assigned duties by various functionaries.  He expressed the view that with transparency in matters like recruitment and procurement will solve half the problems associated with allegations of corruption, partiality and legitimacy.  The Commissioner said that ethical education has to be imparted to all students in class rooms so that a better society can be built in future.

The CMD, DCI Capt. D.K. Mohanty, in his address, underlined the need for strengthening good governance practices which, in-turn, enhance the national image and character.  Every public servant need to practice frugal living and educate his family members on the need for simplicity and uprightness in one’s conduct.  Given the resource crunch in public sector undertakings, he laid emphasis on innovation and ‘doing more with less’.

Mr. S. Vasudeva Rao, CVO, DCI while welcoming the gathering referred to the ‘broken window syndrome’ which highlights the potential damage that would be caused if systemic failures remain unattended and immediate remedial measures are not taken.  He said all authority, in ultimate analysis, is moral and as such value-driven management practices should characterize the functioning of public sector undertakings.  Top level functionaries and general managers need to create an internal ambience conducive to commitment to excellence at all levels.  On the analogy of management decision making tree, there is need for public servants to follow ethical decision making tree in discharge of their duties to the public.

The chief guest has released special edition of vigilance bulletin “ALERT” on the occasion.

Prizes were distributed by the chief guest to the employees who won prizes in competitions held in connection with the Vigilance Awareness Week.Dr.P.K. Sethi, HOD (FS) introduced the Chief Guest to the gathering.Mr.N.P. Panigrahy, AM (HR) proposed the vote of thanks.